Mercy Canada would like to ensure that you are completely satisfied with your purchases. If you are dissatisfied with your purchase for any reason, please contact firstname.lastname@example.org or call 604-535-1983 within 14 days of receiving the product to resolve problems or arrange your return and refund. Please keep in mind the following policies:
- Refunds will be processed as soon as products are received in good condition by Mercy Canada.
- Purchases of event tickets will be refunded up to and including the published date for allowing refunds.
- All event tickets are transferable. Please contact email@example.com to transfer event tickets to another user.
- Mercy Canada is unable to provide refunds for downloaded resources or the cost of shipping products.
- All proceeds from the sale of resources and products go towards the operating costs of Mercy Canada.