Copyright Policy

All information and or content provided by Mercy Multiplied Canada website is protected by copyright laws and is owned by Mercy Multiplied Canada. This information and or content includes, but is not limited to, graphics, images, photographs, audio clips, video clips, text, articles, and the Mercy Canada logo, which is a registered trademark of Mercy Multiplied International, Inc..

You may not publish, modify, copy, distribute, sell, transfer, or reproduce in any way the material on this website without prior written permission from Mercy Multiplied of Canada. You may not, without the permission of Mercy Multiplied Canada, mirror or frame any material which is contained on this website. Mercy Multiplied of Canada also prohibits unauthorized links to the site and reserves the right to disable any unauthorized links or frames.

This site may contain links that will let you access other websites that are not under the control of Mercy Multiplied of Canada. The links are only provided as a convenience, and Mercy Multiplied Canada does not endorse any of these sites. Mercy Multiplied of Canada assumes no responsibility or liability for any material that may be accessed on other websites reached through this site, nor does Mercy Multiplied of Canada make any representation regarding the quality of any product or service contained at any such site. Mercy Multiplied of Canada has no responsibility or liability for any material on other websites that may contain links to this site.

The unauthorized use of any of the material contained on this website may violate certain copyright laws, trademark laws, communications regulations and statutes, and laws concerning privacy and publicity.

Privacy Policy

Why we collect personal information

Why do we collect your personal information? We collect your personal information because it helps us to know you and provide you with up-to-date information on Mercy Multiplied of Canada. In addition, your personal information helps us keep you posted on the latest events that you might like to hear about.

If you do not want Mercy Multiplied of Canada to keep you up to date with our current news and events, please go to our contact info and ask to be removed from the list by sending an email to ask@mercycanada.ca

What information we collect

There are a number of situations in which your personal information may help us provide better service. For example, we may ask for your personal information when you’re discussing a product or service issue on the phone with our customer service representative, making a donation, or purchasing a product. At such times, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information if you are purchasing or have previously purchased a product or have previously or are currently making a donation. We may also need to know information such as date of a purchase or donation or any information relating to a customer service issue. We collect information to gain a better understanding of our customers and thus provide more valuable and accurate service. We also collect information, such as size, for someone purchasing clothing in an effort to send the correct product. This information is for the sole purpose of sending the correct product and not intended to offend or discriminate in any way against any person. We also keep track of which books, CDs, DVDs, and other products are being sold to help us to determine how to best provide useful information to customers and to understand which parts of our website, products and services are of most interest to them.

When we disclose your information

Mercy Multiplied Canada takes your privacy very seriously. Be assured that Mercy Multiplied Canada does not sell or rent your information to others. To help us provide superior service, your personal information may be shared with legal entities within the Mercy Multiplied group who will safeguard it in accordance with Mercy Multiplied Canada’s privacy policy. There are also times when it may be advantageous for Mercy Multiplied Canada to make certain personal information about you available to companies that Mercy Multiplied Canada has a strategic relationship with or that perform work for Mercy Multiplied Canada to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These entities are also obligated to protect your personal information in accordance with Mercy Multiplied Canada policies. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the Mercy Multiplied Canada website.

At times Mercy Multiplied Canada may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

How we protect your personal information

Mercy Multiplied Canada takes precautions – including administrative, technical, and physical measures – to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

Integrity of your personal information

Mercy Multiplied Canada has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. You can help us ensure that your contact information and preferences are accurate, complete, and up-to-date by contacting our customer service representative.

Other technologies

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. Mercy Multiplied Canada will not use the information collected to market directly to that person.

In some of our email messages we use a “click-through URL” linked to content on the Mercy Multiplied Canada website. When a customer clicks one of these URLs, they pass through our email services web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications.

In addition we use analytics – to tell us what parts of our website customers have visited or to measure the effectiveness of searches customers perform on our site.

Our ministry-wide commitment to your privacy

Mercy Multiplied Canada takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to Mercy Multiplied Canada employees and strictly enforce privacy safeguards within the ministry. In addition, Mercy Multiplied Canada supports industry initiatives – such as the Online Privacy Alliance and TRUSTe – to preserve privacy rights on the Internet and in all aspects of electronic commerce. And we do not knowingly solicit personal information from minors or send them requests for personal information.

Mercy Multiplied Canada’s website has links to the sites of other companies. Mercy Multiplied Canada is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

Privacy questions

If you have questions or concerns about Mercy Multiplied Canada’s Customer Privacy Policy or data processing, please contact us by at ask@mercycanada.ca or 604-535-1983. We will respond to your inquiry within 30 days.

If you do not want Mercy Multiplied Canada to keep you up to date with Mercy Multiplied Canada news, updates and the latest information on products and services, please contact us at ask@mercycanada.ca or 604-535-1983. Naturally, if you notify us that you do not want us to use your information for a particular purpose, we will not do so.

Mercy Multiplied Canada may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy.